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‎03-12-2025 01:13 PM

HP Recommended
Product: HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)
Operating System: Microsoft Windows 11

WHEN I TURNED THE COMPUTER ON A HP DIAGNOSTIC OPTIONS CAME UP. AND INSTRUCTED ME TO CLICK ON IT AND IT RAN FOR A FEW MINUTES AND INSTRUCTED ME TO GO TO WWW.HP.COM/GO/TECHCENTER/PCDIAGS AND DOWN LOAD IT TO A FILE WHICH I CAN NOT FIND ANYWHERE . WAS THIS \LEGIMATE OR A SCAM?

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1 REPLY 1

‎03-14-2025 10:45 AM

HP Recommended

That is a broken link on the HP web server.  You can safely ignore it.

 

This is the web link where the newest official HP PC Hardware Diagnostics version is located.

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics


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