• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-06-2019 10:32 AM

HP Recommended
Product: HP Envy 15 Notebook
Operating System: Microsoft Windows 10 (64-bit)

i am using HP ENVY 15 Notebook how much RAM supports up to max,   is it supports if we upgrade.... how to upgrade

4 REPLIES 4

‎11-06-2019 10:59 AM

HP Recommended

Hi!, @Vinaya99 :

You needed inform the Model and Product Number (P/N), of your notebook, for reply correctly. You can determine with … https://support.hp.com/us-en/document/c00033108

Too, find the amount of Memory from … https://support.hp.com/us-en/document/c00820047

However, you can see the Generic Maintenance and Service Manual or Guide, from … http://h10032.www1.hp.com/ctg/Manual/c03733656

I hope this helps. OandP-Engine (Technical Advisor).
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
Was this reply helpful? Yes No

‎11-07-2019 07:16 AM

HP Recommended

Hi,

Can you provide the exact model or product number (not serial)

Model number

 

Let me know,

David

Was this reply helpful? Yes No

‎11-07-2019 07:32 AM

HP Recommended

Hi!, @Vinaya99 :

You can determine too the Model and the Product Number (P/N°), of your notebook, from … HP Support Assistant, what is not installed, you can install, from … https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

I hope this helps. OandP-Engine (Technical Advisor).
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
Was this reply helpful? Yes No

‎11-07-2019 07:34 AM

HP Recommended

Hi @OandP-Engine 

I think it is already explained in the link I provided. But thanks for the extra info.

 

Regards,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.