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‎06-15-2019 06:25 AM

HP Recommended
Product: HP 250 G3 Notebook PC

porduct name:HP 250 G3 Notebook PC 

error code :rxl7h9-7hd9m6-xd7v6k-61d603

hdd product id k7h85ea#acq

memory 2gb

cpu intel celeron h2840

long dst failed on diag of hdd

smart check = passed

1 REPLY 1

‎06-15-2019 07:04 AM

HP Recommended

Hi:

 

The failure code means that the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual for your notebook.  The hard drive R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c04655216

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