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‎05-20-2019 11:24 AM

HP Recommended

i keep getting error code 5 when trying to download software from a paragliding site 

3 REPLIES 3

‎05-21-2019 05:40 PM

HP Recommended

@snowling123

 

Welcome to HP support community.

 

Provide the complete product number or the model number?

When do you get this error message?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎05-23-2019 10:29 AM

HP Recommended

Hi thanks for responding to my problem but solved it today . I removed McAfee from my computer downloaded what I needed the reinstalled McAfee and all ok thanks again. Peter 

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‎05-23-2019 04:42 PM

HP Recommended

@snowling123

 

Good to know that issue is resolved.

Feel free to contact us in future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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