• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
bs -164tu
Microsoft Windows 10 (64-bit)

serial no. [Personal Information Removed]

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP---Compaq/hp-15-bs164tu

 

You can install 2 x 8 GB of memory in your notebook.

 

Below is the link to the service manual, where you can find the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.