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Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)
Microsoft Windows 11

this is from hp assistant app.this is from hp assistant app.this is from battery report usng terminal code is something powercfg.....this is from battery report usng terminal code is something powercfg.....

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @shuvam34,

That’s a very good question, and it’s completely understandable to notice the difference and wonder which number to trust. Let me explain what’s happening in simple terms 👇

The cycle count difference between the two reports (532 vs 20) is normal and can occur because:

  1. Different tools calculate “cycles” differently.
    • The HP Battery Check utility reads data directly from HP’s embedded controller, which uses HP’s own algorithm. It sometimes counts partial discharge/charge events as separate mini-cycles.
    • The Windows Battery Report (or system report) uses a more general method that only counts full charge–discharge equivalents, so its number is usually lower.
       
  2. Firmware vs OS data interpretation.
    • The HP tool reads firmware-level statistics stored inside the battery microcontroller.
    • The Windows battery report reads power management data reported to the operating system. These don’t always sync perfectly.
       
  3. Different data refresh intervals.
    • The HP utility updates its data during diagnostics.
    • Windows updates its data only when the battery report is generated.


So, no need to worry, this difference is expected and doesn’t indicate any problem.

As for recalibration:

  • You can recalibrate if you notice that your battery percentage jumps suddenly (for example, from 30% to 10%) or if it shuts down early.
  • To recalibrate safely:
    1. Charge the laptop fully to 100%.
    2. Leave it plugged in for another hour.
    3. Then unplug and use it until it shuts down on its own.
    4. Let it cool for about 2 hours.
    5. Charge it again uninterrupted to 100%.

This helps the system synchronize its charge readings with the true battery capacity, but it won’t change the cycle count readings much.

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

View solution in original post

3 REPLIES 3
HP Recommended

Hi @shuvam34,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for sharing the screenshots! Let’s go through them carefully and check the health of your Victus by HP 15-fa0000 battery.

What the HP Battery Check shows

  • Status: Primary Battery: Normal – This means HP diagnostics did not detect any faults.
  • Charge: 100% (AC connected)
  • Cycle Count: 532 out of 1000 – This is important. Most HP batteries are rated for ~1000 cycles, so you’ve used about 53% of its expected life.
  • Temperature: 29°C – Perfectly normal.
  • Design Capacity: 70 Whr
  • Full Charge Capacity: 56 Whr (≈80%)
  • Remaining Capacity: 56 Whr


What the Windows Battery Report shows

  • Design Capacity: 70,070 mWh
  • Full Charge Capacity: 56,656 mWh
  • Cycle Count: 20 (This seems inconsistent with HP Battery Check – likely Windows report was generated earlier or uses different logic.)


Your battery is healthy but aging:

  • It currently holds 80% of its original capacity, which is normal for a battery with 500+ cycles.
  • HP considers a battery in good condition if it retains above 70% capacity and does not show error codes.
  • Adaptive Battery Optimizer is enabled, which helps prolong life.


What should you do next?

  • Keep using it normally; no urgent replacement needed.
  • Avoid deep discharges (below 10%) and extreme heat.
  • If you notice sudden shutdowns or capacity dropping below 50%, then consider a replacement.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

why the cycle count is different in both ??

should i recalibrate the battery?

HP Recommended

Hi @shuvam34,

That’s a very good question, and it’s completely understandable to notice the difference and wonder which number to trust. Let me explain what’s happening in simple terms 👇

The cycle count difference between the two reports (532 vs 20) is normal and can occur because:

  1. Different tools calculate “cycles” differently.
    • The HP Battery Check utility reads data directly from HP’s embedded controller, which uses HP’s own algorithm. It sometimes counts partial discharge/charge events as separate mini-cycles.
    • The Windows Battery Report (or system report) uses a more general method that only counts full charge–discharge equivalents, so its number is usually lower.
       
  2. Firmware vs OS data interpretation.
    • The HP tool reads firmware-level statistics stored inside the battery microcontroller.
    • The Windows battery report reads power management data reported to the operating system. These don’t always sync perfectly.
       
  3. Different data refresh intervals.
    • The HP utility updates its data during diagnostics.
    • Windows updates its data only when the battery report is generated.


So, no need to worry, this difference is expected and doesn’t indicate any problem.

As for recalibration:

  • You can recalibrate if you notice that your battery percentage jumps suddenly (for example, from 30% to 10%) or if it shuts down early.
  • To recalibrate safely:
    1. Charge the laptop fully to 100%.
    2. Leave it plugged in for another hour.
    3. Then unplug and use it until it shuts down on its own.
    4. Let it cool for about 2 hours.
    5. Charge it again uninterrupted to 100%.

This helps the system synchronize its charge readings with the true battery capacity, but it won’t change the cycle count readings much.

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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