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02-11-2017 04:57 AM
Key F5 stopped working in PowerPoint 2010, but shift+F5 works.
How can I fix this problem.
Thanks,
Boris
P.S. HP 15-ay511ur (Y6F65EA)
Notebook was purchased in December 2016
Solved! Go to Solution.
Accepted Solutions
02-11-2017 08:37 AM
In many programs running on Windows, 'F5' is the "refresh" function.
Start Internet Explorer, fetch a page, and press 'F5', to see if the key works at all, or is "broken".
Attach a USB keyboard, start PowerPoint, and press 'F5' on that keyboard, to see if PowerPoint reacts to that key, when the key-press comes from the external keyboard. If it does, then PowerPoint is working correctly.
02-11-2017 08:37 AM
In many programs running on Windows, 'F5' is the "refresh" function.
Start Internet Explorer, fetch a page, and press 'F5', to see if the key works at all, or is "broken".
Attach a USB keyboard, start PowerPoint, and press 'F5' on that keyboard, to see if PowerPoint reacts to that key, when the key-press comes from the external keyboard. If it does, then PowerPoint is working correctly.
02-11-2017 12:39 PM
Start Internet Explorer, fetch a page, and press 'F5', but F5 key doesnt work. In addition SHIFT+F5, CNTR+F5 and Fn+F5 work.
Unfortunately I have not a USB keyboard.
Possibly a F5 key is "broken".
Regards
02-11-2017 03:30 PM
> I have not a USB keyboard.
Too bad. Can you "borrow" one from somebody, for a few minutes?
Keyboards work by sending "signals" to the motherboard:
Hold-down CTRL --> sends "make" and 'CTRL'
Press & release F5 --> sends "make" and 'F5' and "break"
Release CTRL --> sends "break"
So, if SHIFT-F5 works --> Make / CTRL / Make / F5 / break / break
then just F5 also should work -> Make / F5 / break
Using an external USB keyboard should be a good test of whether those "make" and "break" signals are being sent from that keyboard, and are properly being processed by the motherboard.