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nicolaeremita Honor Student
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keyboard malfunction on HP 255 G3 notebook

hp255g3 notebook
Microsoft Windows 7 (32-bit)

Hello! my notebook hp255g3 has a malfunction on the keyboard, the first i bought had the same malfunction, i change it because of the guarantee but the new one has the same malfunction.

the malfunction is on the keyboard: when i digit fast and press button "E" or "L" or other combination the keyboard does not obey and give different results as: move the cursor to another line. It is possibile to fix that malfunction?

thank you

Ciao

Nicola

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keyboard malfunction on HP 255 G3 notebook

Thanks for the post and Welcome to HP Forums

 

I understand there is a Keyboard malfunctioning that is happening in the PC

 

The problem can be of two reasons

 

1 – Problem with the Keyboard controller

 

2 – Problem with the Keyboard Alignment

 

Update the BIOS for the pc by the following link

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6709373

If still unresolved

 

If the problem started recently – perform a System restore

 

Hope this helped.

 

I am an HP Employee

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


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nicolaeremita Honor Student
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keyboard malfunction on HP 255 G3 notebook

ciao, the bios is only for 64bit system but my o.s. is windows 7 32 bit, how can i get the bios for this o.s.? ciao, Nicola

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