03-15-2017 04:54 AM
Hello! my notebook hp255g3 has a malfunction on the keyboard, the first i bought had the same malfunction, i change it because of the guarantee but the new one has the same malfunction.
the malfunction is on the keyboard: when i digit fast and press button "E" or "L" or other combination the keyboard does not obey and give different results as: move the cursor to another line. It is possibile to fix that malfunction?
03-22-2017 10:50 PM
Thanks for the post and Welcome to HP Forums
I understand there is a Keyboard malfunctioning that is happening in the PC
The problem can be of two reasons
1 – Problem with the Keyboard controller
2 – Problem with the Keyboard Alignment
Update the BIOS for the pc by the following link
If still unresolved
If the problem started recently – perform a System restore
Hope this helped.
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