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keyboard not working - HP OMEN X 2S

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HP OMEN 2X S
Microsoft Windows 10 (64-bit)

Hello, I have an hp omen x 2s laptop serial number : [Personal Information Removed]

some buttons of my keyboards suddenly stopped working after turning on my laptop one day, I don't know why but I want to know if HP can ship me a new keyboard that I'll pay for, or is there a way to call HP support on phone or live chat. I'm from Morocco. thanks

 

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HP Support Agent
HP Support Agent
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HP Recommended

 

@YASSINE24

 

I reviewed your post and I understand that the keyboard is not working on the computer and you are looking for a replacement.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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