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- keyboard types the wrong characters

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03-21-2019 08:27 AM
hi,
I cant identify my exact keyboard - as it is English with Japanese printed on it.
I tried installing different keyboards - from english (DVORAC), English(Japanese) English (German) .... but still couldnt type exact alphabets/signs/ numbers etc... as printed on my keyboard e.g.
Shift+2 types @ instead of " ,
Shift+6 types^ instead of and sign.
Shift+8 types * instead of ( ....... etc..
A snapshot is attached herewith.
if this can help to identify the exact keybaord.
03-21-2019 08:49 AM
Hi

03-21-2019 09:16 AM
Hi
HP ProBook 430 G5 Notebook PC
Product Number; 2YZ04AV
I tried using English (United Kingdom) with different keyboard layouts including Japanese.
But it isnt working.
This keyboard has some extended Buttons - like Yen (¥) ... which isnt working as I punch it.
someother keys with japanese printed.
Secondly http://h10032.www1.hp.com/ctg/Manual/c05695301%C2%A0%C2%A0 is not found.
03-21-2019 09:24 AM
03-21-2019 09:33 AM
Hi
WinKey + R and type msinfo32
Description Standard PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000809
PNP Device ID ACPI\HPQ8001\4&1BC7410E&0
Number of Function Keys 12
I/O Port 0x00000060-0x00000060
I/O Port 0x00000064-0x00000064
IRQ Channel IRQ 1
Driver c:\windows\system32\drivers\i8042prt.sys (10.0.17763.1, 108.00 KB (110,592 bytes), 15/09/2018 07:28)
Description HID Keyboard Device
Name Enhanced (101- or 102-key)
Layout 00000809
PNP Device ID HID\{00001124-0000-1000-8000-00805F9B34FB}_VID&00021345_PID&7003&COL02\9&3172ABA7&0&0001
Number of Function Keys 12
Driver c:\windows\system32\drivers\kbdhid.sys (10.0.17763.348, 43.50 KB (44,544 bytes), 13/03/2019 23:07)
03-21-2019 11:54 AM
I was able to set it by using help from follwoing Article *
Thank you for your support