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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 3
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laptop battery and keYboard not working

HP Recommended
15-bs179TX

laptop battery and keyboard not working ,i also have extended 3 year warrent 6 month remain but customer care say  warrenty not cover battery, keyboard have physical damage so i not able to claim warrent

but i need spare parts for my laptop i search spares in parts.hp.com but

   Part is not orderable in the HP Parts Store.
ASSY-BATT 4C 41Whs 2.8Ah LI JC04041-CL  
RoHS: COMPLY_2.07

most of spares not available  what can i do

 

 

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HP Recommended

You have to find the parts from non-HP sources like amazon india


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Message 3 of 3
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HP Recommended

The keyboard part number you need is 925010-002, but the keyboard of this language layout is basically not sold, but the English version of the keyboard is sold on eaby, the part number is 925010-001, and the battery part number is 919701-850. You can search it on Google.

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