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‎08-21-2024 07:53 PM

HP Recommended
Product: HP 14-dk1000 Laptop PC (8VZ00AV)
Operating System: Microsoft Windows 10 (64-bit)

I have a 14" laptop (14-dk1013dx) that when on the charger has the orange light, but when you press the power button, the orange light goes off. I have tried removing the battery and holding down the power button for 15 seconds, but still no go. Is there anything else I can check?

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1 REPLY 1

‎08-21-2024 09:52 PM - edited ‎08-21-2024 09:53 PM

HP Recommended

I just let it charge completely (orange light changes to white), light still goes off when I press the power button.

 

No fan noise, or any other lights either. Just doesn't start.

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