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‎07-06-2025 08:51 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R02AV)
Operating System: Microsoft Windows 11

can my laptop be serviced free of cost if it is covered in factory warrant and bundled pack.

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3 REPLIES 3

‎07-08-2025 03:47 AM

HP Recommended

@Piyush122, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Yes, you can get the laptop serviced for free, if it is under standard warranty or carepack unless it is a customer induced damage. 

You may refer to this document - HP PCs - Damage not covered by the HP Standard Limited Warranty | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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‎07-09-2025 08:07 AM

HP Recommended

where can I check my care pack. please provide me with the step by step guidence.

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‎07-09-2025 08:11 AM

HP Recommended

@Piyush122, Thank you for your response. 

You can check carepack details if you have purchased it earlier.
You can find the details on the email you received post purchase and on Official HP® Support

I hope this helps!

 

If my response resolves your issue, please click “Accepted Solution” to help others find the answer. Also, don’t forget to click the “Yes” button to say thanks!

 

Take care and have a great day.

 

Max3Aj

HP Support

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