laptop turns off even battery is 60 percent

[Awaish]

Laptop shutdown automatically between 50- 60% battery then i have to provide power supply to keep it working is the battery needs to be changed or any software issue is there

[erico]

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.

It is difficult to help you if we don't know the hardware configuration of the laptop that you own.

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.

Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.

If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.

[Awaish]

Thanks for your reply

Below is system summary

OS Name Microsoft Windows 10 Home Single Language
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-FJUD9V1
System Manufacturer HP
System Model HP Pavilion Notebook
System Type x64-based PC
System SKU W0X25EA#ABV
Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.82, 18-08-2016
SMBIOS Version 2.8
Embedded Controller Version 91.30
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 80A4
BaseBoard Version 91.1E
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale India
Hardware Abstraction Layer Version = "10.0.19041.5072"
Username DESKTOP-FJUD9V1\awais
Time Zone Arabian Standard Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.84 GB
Available Physical Memory 2.10 GB
Total Virtual Memory 8.09 GB
Available Virtual Memory 4.21 GB
Page File Space 2.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

these are Device specification

Device name DESKTOP-FJUD9V1
Processor Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
Installed RAM 6.00 GB (5.84 GB usable)
Device ID 064F5701-5C3A-4EEB-8CBF-E79781985CFA
Product ID 00327-30364-09596-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

[erico]

From the SKU you provided, you own a Star Wars Edition laptop from the 2015 marketing year.

The symptoms you have describe are indicative of a main battery having reached the end of its service life.

The main battery must be replaced to return the laptop to a normal use condition.

From the Maintenance & Service guide for your laptop in Chapter 3, page 27, item 18

https://h10032.www1.hp.com/ctg/Manual/c04642845.pdf

Description                                                    HP Part Number

Battery (4-cell, 41-Whr, 2.8-Ah Li-ion)  800049-001

Replacement of the battery is simple since it is easily removable.

Sourcing the laptop battery in your country  to find an online vendor will be a matter of using your favorite online search engine and

HP 800049-001 as the search terms. 

It is highly recommended to not use any other than a battery with an HP part number to avoid unexpected results.