04-29-2019 05:12 PM
i have a hp envy m6 1125dx laptop which currently isnt working good.
when i turn on the laptop, the lights do go on and the wifi light goes white(looks like it boots) but there is no display on screen and also not to an external monitor. Also cpu fan doesnt spin and no noise of it spinning (which by the way, used to spin a week ago but still had no display)
i dont know what is the issue and maybe somebody can help me
do you think that cpu is defective or would i need a new motherboard??
apprecaite any help
04-30-2019 10:38 AM - edited 04-30-2019 10:38 AM
Welcome to HP Community
This seems to be a Hardware issue with the Motherboard. I suggest you contact HP Support for Service Options
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
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