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Isl3 Honor Student
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laptop turns on but there is no display, neither on external monitor

envy m6-1125dx
Microsoft Windows 10 (64-bit)

hello everybody
i have a hp envy m6 1125dx laptop which currently isnt working good.
when i turn on the laptop, the lights do go on and the wifi light goes white(looks like it boots) but there is no display on screen and also not to an external monitor. Also cpu fan doesnt spin and no noise of it spinning (which by the way, used to spin a week ago but still had no display)
i dont know what is the issue and maybe somebody can help me
do you think that cpu is defective or would i need a new motherboard??

apprecaite any help

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HP Support Agent
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HP Recommended

laptop turns on but there is no display, neither on external monitor

@Isl3

 

Welcome to HP Community
 

This seems to be a Hardware issue with the Motherboard. I suggest you contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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