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Student
Posts: 1
Member Since: ‎05-07-2016
Message 1 of 2 (82 Views)

laptop wont restart after hard reset

Product Name: pavillion g6 1353ea
Operating System: Microsoft Windows 10 (64-bit)

my speakers and microphone had stopped working...everything else was fine so i followed the steps to resolve issue on hp support.when it asked to do a hard reset i followed the instructions but my laptop will not now restart...am just getting a very quick flash fron on button then nothing...need help to resolve this

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PhD Student
Posts: 828
Member Since: ‎02-14-2016
Message 2 of 2 (64 Views)

Re: laptop wont restart after hard reset

Hi,

 

Kindly try these steps.

 

http://support.hp.com/us-en/document/c01732674

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