11-14-2019 01:32 AM
I'm having serious performance issue that began about a month ago i think? Any time my memory usage goes to above 85% or so, youtube has problem streaming smoothly, it makes broken buffering sound (repetitive sound is best way I can describe it). Like the computer is trying to produce the video and sounds, but has problems doing it.
I wanted to use this black friday deals to get some more ram, but I have no idea what the maximum allowed ram for my model laptop is.
On a side note, this performance issue began when I've noticed a change in the name of my computer which I do not recall changing. Shown below. Anyone have any idea what might have happened? I initially called my computer home. and that name doesn't coincide with my model name 15-db0011dx. It's very strange. Thanks for any help on either of these issues.
11-15-2019 02:52 AM
Ahh sorry i forgot about using A6 CPu
From maintenance instruction:
"One memory module slot (E2/A4/A6 processors):
Memory is non-customer accessible/non-upgradeable
DDR4-1866 single channel support
Supports up to 8 GB of system RAM in the following conƭgurations
● 8192 MB (8192 MB × 1)
● 4096 MB (4096 MB × 1)"
Then your laptop is has solder ram an non upgradeable
For sure, maybe you should open back plate of Laptop to see by own eye