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HP Recommended
hp laptop
Microsoft Windows 10 (64-bit)

trying to find the max ram i can do for my laptop product number 1A491UA#ABA 

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP 14 Laptop PC

 

The memory upgrade info can be found in chapter 1.

 

HP indicates the max memory is 2 x 8 GB of memory.

 

 

HP Recommended

THE PART NUMBER IT GIVES ME SAYS ITS A 2133MHZ...AM I ABLE TO PUT A 2400MHZ RAM CARD IN? COULDNT FIND THAT KIND OF INFO 

HP Recommended
Yes, you will be fine by adding an 8 GB DDR4-2400 memory chip in the empty slot. Here is the link to a compatible chip for the 14-dk model series... https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct17884403
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