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Student
Posts: 1
Member Since: ‎03-03-2017
Message 1 of 1 (71 Views)

mouse pad not working

Product Name: HP ProBook 450 G3
Operating System: Microsoft Windows 7 (64-bit)

I just got a new laptop and unable to activate the mouosepad. I have tried double tapping in the left corner of the mouse pad and the light does not come on or anything. I have gone onto the settings and it says everything is working properly. I have also shut down the laptop and the same thing...no working mouse pad. I am using a wireless mouse at the moment but I need this mousepad to work like ASAP. Any suggestions or help would be greatly appreciated.

 

thank you.

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