12-12-2011 11:32 AM - edited 12-12-2011 11:56 AM
Could be a few things...dead battery, dirty/oxidized battery connectiions from the battery to the notebook. Faulty adapter.
12-12-2011 11:49 AM
Can you power up without the battery?
There has been a recall on specific battery numbers, see here:
Battery maybe totally dead.
Charger- are you sure it's lit and shows an indication of charging.
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Loaner: Envy Omen Windows 10 Pro 64 bit 4th Gen Intel(R) Core(TM) i7-7700HQ + NVIDIA GeForce GTX 1070M 8GB Discrete Graphics (16GB RAM) 512GB m.2 SSD
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro, 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN7 Pro 64bit, ZOTAC GTX1080 8GB, 500GB HD SSD, Rosewill Blackhawk case and OCZ 750W.
Printer -- HP OfficeJet Pro 8620
12-12-2011 04:33 PM
Hi Paul there seems to be no dirty connections. it just stop charging all of a sudden! the adopter is working good.maybe best thing is to try and replace the battery. thanks for the advice fran
12-12-2011 04:40 PM
WB2001 Thanks so much for that help my model of latop is on that list u gave me and in the time frame when they say the fault happened since when i bought it ! I will get on to HP for a free repalcement....
thanks once again for the help
12-12-2011 04:56 PM
It shows an indecator light to show its charging . and when i take the battery out pc works fine.
I tryed the battery rplacement program and says im not eligble !
Your battery is not affected and is not part of this replacement program. Thank you for your cooperation. If you believe this may be an error please verify that you have entered the correct battery bar code id and try again or contact HP for further assistance by using one of the "Contact Us" options on the top left of the page. You may continue using your battery.
I will try a new battery and see how it goes..
thanks once again WB2001
02-23-2012 10:49 PM
i have the exact same problem, the battery was working fine till a couple days ago but now it shows that the battery is 0% and is plugged in and charging but doesnt charge at all are there any possible solutions, i tried reinstalling the battery drivers in device manager but the battery sign only shows that it is charging for like 10seconds and then goes back to the normal