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prabhattanti
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my laptop shutdown after a certain percentage of charge

HP Recommended
hp 15s du00096tu
Microsoft Windows 10 (32-bit)

my laptop shutdown after a certain percentage of charge and it only opens when i replug the charger in the same time a screen came written with HP battery alert the system has detected the storage capacity of the battery stated below to be very low,for optimal performance,this battery may need to be replaced

    Primary (internal) Battery (001)

    Enter-continue startup 

  please help this problem come so many times and i face this problem a lot in the time of online classes..please do somthing

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banhien
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@prabhattanti wrote:

my laptop shutdown after a certain percentage of charge..


@prabhattanti 

 

You can change this number. Please try the following steps

  •  Right click battery icon and select Power Options,
  •  Click Change Plan settings (for current plan),
  •  Click Change advanced power settings,
  •  Scroll down to the end and expand Battery,
  •  Expand Low battery level and change %
  •  Also for Critical battery level %
  •  Click Apply/Ok

Regards.

BH
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prabhattanti
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i did as you say but it still behaving like that.when battery goes down to 80% then it shutdown .i don't know what the problem going on?

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