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While using the laptop in tablet mode the outside of the laptop cracked....a week later when opening the laptop, the screen popped out.  Now, the laptop wont close....which make so more like a desktop.  I purchased it to be used as advertised and I cannot (at no fault of my own).

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@Shanaat

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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