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‎03-09-2021 06:44 AM

HP Recommended
Product: 15s-eq0007au
Operating System: Microsoft Windows 10 (64-bit)

I bought my laptop in the month of may 2020 but it shows that my warranty date has started from jan 2020 , leading it to expire in the month of December . Kindly tell me a way to resolve through this fault as I need my laptop to be repaired .

1 REPLY 1

‎03-09-2021 06:56 AM

HP Recommended

Hi:

 

For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the longer the PC sits in a reseller's warehouse, the less time remains on the warranty.

 

You have two ways to get the warranty start and end dates adjusted.

 

1.  Try the online warranty dispute form.

 

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty | HP® Customer Support

 

2. Contact HP customer services, and speak to a customer service rep to get the warranty start and end dates adjusted.

 

Contact HP | HP® India

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