• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion - 15-cs0016na

HP Pavilion - 15-cs0016na

where can i find right battery ? there are 2 differnt types 3 or 4 cells , and 3 different codes 

nothing in Hp store

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sebastianSS77 

 

Official HP Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c06248419.pdf


Main Battery (in the illustrated parts list)
Ch 3, Page 21, item 19


Main battery HP description and part number (there are two compatible options)
4-cell 68 Whr L32654-005
3-cell 41 Whr L11119-855


Only use batteries that have the exact HP part number



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

4 REPLIES 4
HP Recommended

Hi @sebastianSS77 

 

Official HP Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c06248419.pdf


Main Battery (in the illustrated parts list)
Ch 3, Page 21, item 19


Main battery HP description and part number (there are two compatible options)
4-cell 68 Whr L32654-005
3-cell 41 Whr L11119-855


Only use batteries that have the exact HP part number



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

inside was this - 3-cell  L1142-422  , replace with L11119-855 

 

 nr for ebay HT03XL

 

no place for 4 cell

HP Recommended

OK.
Then I would use the  L11119-855 battery

 

All we can do is use the manuals that HP's Service Engineers also use for reference.

If the notebook appears in the HP PartSurfer web document with an updated parts list that always helps.

In this case I was unable to find more information about your laptop. 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

replacement - easy . 3 min work. for beginners 🙂

but needed calibration - took 2 h to charge battery full and than through F2 calibration mode - almost 4 h .

now computer works withot charging 4,5 h again as new with music on

great 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.