not getting help regarding my laptop by any of your service man

[SAHIL_13]

sir,

I am facing issues with my PC from last 3 months. the first case ID which I had created was [Personal Information Removed] but the issue got resolved for a while only and again the same issue was reoccurring then after many times of giving remote access to your agents they replaced my laptop’s wireless adapter but then too the issue was there then suddenly after some days my whole system got corrupted and the laptop was not even starting then I had reinstalled my OS then too the Bluetooth issue was there even I had factory reset my laptop 3 times so after it I got my laptop’s mother board replaced and there my laptop was opened by the technician and even he missed my screw of laptop but after that I got new issues in my laptop 1. Over heating 2. Battery was not charging properly. so again after many times of taking remote access I got the  battery replacement  HERE MY LAPTOP WAS OPENED 3RD  TIME and still my heat issues is there and got new issues 1. Bluetooth gets disconnect 2. No warning when battery is low 3. Display is now working properly it’s flicking/blinking 4. Wifi doesn’t provide good speed even after having broadband connection 5. Laptop’s performance has decreased drastically it gets lag many times even on normal use

1. today again got battery issue and as I checked in HP support assistance app so it’s showing that this battery must be replaced but it’s just 4TH  day of battery replacement

NONE OF HP’S  SERVICE MAN IS HELPING ME IN PROPER WAY THEY ARE JUST GIVING SOME MEANING LESS REASONS

STILL HAVING SIMILAR MANY ISSUES 5 TIMES TECHNICIAN HAS visited to my place but still having this much issues please I don’t want anymore parts replacements now PLEASE GIVE ME THE FULL UNIT REPLACEMENT ASAP !!!! NO MORE PARTS REPLACEMENT PLEASE !!!!  I am getting many issues her I hope you will understand my problems currently I’M studying and cant bear any more loss/backlog in my studies please help me as soon as possible

Even I am having the video proofs that the laptop doesn’t work properly but due to high quality content I am not able to sent it through E-mail I am sorry for that but If I could get any telegram number so I can surely send it to you

[Nirvana_95]

Hi @SAHIL_13 

Welcome to the HP Support Community.

Oh no! We’d hate for you to be stuck with a product, which does not work. We want to have this checked with our team ASAP.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details). 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here. 

Thank you for visiting the HP Support Community. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

We are still waiting for you to share the details via private message so that we can assist you further.

Have a great day ahead! 

Thanks!

[SAHIL_13]

Not helpfull at all

[Nirvana_95]

I am sure you would have recieved my private message. If you could shared the details requested, I can have your case checked with our internal escalations team.

Awaiting your response.

Thanks!