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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-11-2021 01:58 PM

HP Recommended
Product: Spectre 360 13ac0xx
Operating System: Microsoft Windows 10 (64-bit)

I opened up the laptop this morning and one of the usb-c ports does not work. I tried a couple of things from the forum (inc power off, hold power on for 5+ seconds, then reboot) and nothing. Well not nothing, it does tell me that I should use an official HP power supply when I plug it in, but it doesn't charge. It is an official HP power supply and it has always said that. I complained and nada, but that's another issue.

 

Now out of warranty.

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