12-18-2016 04:10 AM
I have a HP-pavilion 11-n010dx x360 and it wont charge. I did battery tests and it says its working properly, but it wont hold a charge and it only works when its plugged in. I want to know what kind of battery it takes so that i can change the battery and get my mobile capacity back in my mobile pc. Please let me know what kind of battery it takes and i will be forever gratful.
12-18-2016 06:42 AM - edited 12-18-2016 06:43 AM
(15) Li-ion battery
2-cell, 29-Wh, 3.82-Ah 751875-005
3-cell, 43-Wh, 3.82-Ah 778956-005
According to specs your model was sold with the 2-cell battery. You can install either a 2-cell or a 3-cell.
Start on p. 28 for back cover removal and jump to p. 49 for battery replacement.
HP has the 3-cell on backorder:
2-cell exact replacement for your battery is in stock:
Compatible 3-cells are available through amazon.com:
I would order direct from HP given the very small price difference.
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12-27-2017 03:56 PM
Thank you for the information. It was helpful. I would order from HP too, but it is not easy. Type battery or the specific part number into the search feature on HP.com and, well, you'll be fishing for a while.
Come on HP! Make it easier to BUY FROM YOU! And while you're at it, make better harware please ...