Chris131985 Honor Student
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pavilion 11-n010dx x360 battery issues

I have a HP-pavilion 11-n010dx x360 and it wont charge. I did battery tests and it says its working properly, but it wont hold a charge and it only works when its plugged in. I want to know what kind of battery it takes so that i can change the battery and get my mobile capacity back in my mobile pc. Please let me know what kind of battery it takes and i will be forever gratful.

Provost Provost
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pavilion 11-n010dx x360 battery issues

Service Manual:


Your Manual


(15) Li-ion battery

2-cell, 29-Wh, 3.82-Ah 751875-005

3-cell, 43-Wh, 3.82-Ah 778956-005


According to specs your model was sold with the 2-cell battery. You can install either a 2-cell or a 3-cell. 


Start on p. 28 for back cover removal and jump to p. 49 for battery replacement. 


HP has the 3-cell on backorder:


2-cell exact replacement for your battery is in stock:


Compatible 3-cells are available through


I would order direct from HP given the very small price difference. 


If this is "the Answer" please click "Accept as Solution" to help others find it. 








Timmer2017 Student
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pavilion 11-n010dx x360 battery issues

Thank you for the information.  It was helpful.  I would order from HP too, but it is not easy.  Type battery or the specific part number into the search feature on and, well, you'll be fishing for a while. 

Come on HP! Make it easier to BUY FROM YOU!  And while you're at it, make better harware please ... 

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