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HP Recommended

I have a pavilion 15-p 199na laptop 

  • product id   k7r28ae
  • s/n  5cd4478w1p.

I want to replace my motherboard as it is brocken, so I have taken my laptop apart, but i cannot find the motherboard part number.  It is not under the ram.

 

Where can i find it?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The following link shows specs of your computer:

 

      http://support.hp.com/gb-en/document/c04507378

 

From the book, you need:

 

793076-501: System board Intel Core i5-4288U dual core 1.7 GHz for HP Pavilion 15 computer models with Windows 8.1 Standard

 

Source:  page 58, third manual on the following link:

 

           http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/7234915/model/7547532/manuals

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

The following link shows specs of your computer:

 

      http://support.hp.com/gb-en/document/c04507378

 

From the book, you need:

 

793076-501: System board Intel Core i5-4288U dual core 1.7 GHz for HP Pavilion 15 computer models with Windows 8.1 Standard

 

Source:  page 58, third manual on the following link:

 

           http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/7234915/model/7547532/manuals

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank You

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