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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ProBook 450 G8 Notebook PC IDS Base Model

please i just bought my hp probook 450 g8 core i3 11th gen

my finerprint sensor is not working from day 1when  i bought it .

its a new laptop though

windows cannot recognise it and device manager too

how would i fix it ?

please help me i dont know if its because it is an optional feature and then i should buy it separately or its inside the laptop so i just have to connect it to the motherboard

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