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Student
Posts: 1
Member Since: ‎12-29-2016
Message 1 of 2 (152 Views)

plug in but not charging in hp 15r-249tu pls help

Product Name: hp15r-249tu
Operating System: Microsoft Windows 8.1 (64-bit)

i got this problem am not used my notebook for two days then i tried to turn it back but it wont

 

after 24 hours charge it is just 0% remaining PLUG IN BUT NOT CHARHING HELP

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Professor
Posts: 2,647
Member Since: ‎02-17-2015
Message 2 of 2 (141 Views)

Re: plug in but not charging in hp 15r-249tu pls help

[ Edited ]

Hi!, @rafi32313 :

 

Welcome, to HP Forum !. Smiley Happy

 

Check, if your notebook, have external (removable) battery, as ...

4-cell, 41-Whr,  2.8-Ah  Li-ion battery - 740715-001

or

3-cell, 31-Whr,  2.8-Ah  Li-ion battery - 746641-001

 

If yes, you can see, this link ...

http://support.hp.com/us-en/document/c00259897

Welcome, to this Forum !.

Thank you soo much, by trusting in HP !.

Top Contributor (Gold 2016) - Expert Provost, in Spanish Forum (http://h30467.www3.hp.com) and HP Expert Program Top Contributor #HPMeetup17.

Kind Regards.
Maké.
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