problem with my pad and space key

[rl853]

There is a problem with the keyboard and the wind key sometimes doesn't work or makes large gaps in my hand.

[Kuroi_Kenshi]

Hi @rl853,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your keyboard!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Keyboard for Physical Damage

• Examine the keyboard:
  • Inspect the Windows key and surrounding keys for any physical damage, debris, or stuck keys.
  • Clean the keyboard with a soft, dry cloth to remove any dirt or debris.

2. Reboot Your Laptop

• Restart the laptop:
  • Sometimes a simple restart can resolve temporary issues with keyboard functionality.
  • Click on Start > Power > Restart to reboot your laptop.

3. Update Keyboard Driver

• Check for driver updates:
  • Press Windows+X and select Device Manager.
  • Expand Keyboards and right-click on your keyboard device.
  • Select Update driver and choose Search automatically for updated driver software.

4. Check for Windows Updates

• Ensure Windows 11 is up-to-date:
  • Go to Settings > Windows Update.
  • Click on Check for updates and install any pending updates.

5. Adjust Keyboard Settings

• Modify keyboard settings:
  • Go to Settings > Time & language > Typing.
  • Adjust settings under Keyboard such as Filter keys, Sticky keys, and Repeat delay.

6. Run Keyboard Troubleshooter

• Use Windows Troubleshooter:
  • Go to Settings > Update & Security > Troubleshoot.
  • Select Keyboard and click Run the troubleshooter.
  • Follow the on-screen instructions to identify and fix issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,