-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- question about original parts and warranty..

Create an account on the HP Community to personalize your profile and ask a question
02-15-2025 04:43 AM
I upgraded the RAM and SSD of my laptop a while back, and bam - warranty voided when I send it for a motherboard change. Problem is, I've totally lost track of the original parts.
I'm thinking of just grabbing some replacements, same brand and mostly the same specs. Like, the original RAM was 5600MHz, but all I can find now is 4800MHz. Think that'll fly? Any chance HP will even notice (or care)? Anyone else been in this boat? Help a brother out!
02-15-2025 11:39 AM
Years ago I always warned people updating their laptops to keep the original parts and put them in if they ever needed to send in their HP product for service or warranty work.
Use your laptop's serial number at the HP PartSurfer to find the part numbers for the original parts for your specific laptop.
eBay is probably your best source for the original parts.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"