Hi, My laptop suddenly stopped charging and cant find the battery, and now i can only use it when its plugged in to power outlet. It has "No Battery Presetn" warning. I have tried some troubleshooting steps, but none of them have worked so far.
- tried to reinstall drivers
- updated BIOS
- updated srivers
- updated windows with all the latest updates.
Can someone suggest any other steps to solve this issue?
Symptoms: Battery stops charging – no known issues with battery or charger – Windows 7 through 10
NOTE: Symptoms might show up after Microsoft Updates has run on the computer.
Method – Reload the ACPI Driver
Control Panel > icon view > Device Manager > Open Batteries > Right-Click “Microsoft ACPI-Compliant Control Method Battery" > Uninstall > tab Action > Check for hardware changes (reinstalls the driver)
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