ram upgrade

[ACC7]

Hello.Task manager says 1slot used of 2,and I can't find 2nd slot for ram.Is anybody knows where it is?I see there only one ram and no space for 2nd. model is hp envy x360 15-ar052sa amd a12-9700p processor.

[ACC7]

Hi,

You have only one slot for RAM. Task manager might see two slots because you probably have 2048MB of onboard memory (soldered to motherboard) and the one slot offers the only expansion capabilities.

You can see this in service manual on page 1

http://h10032.www1.hp.com/ctg/Manual/c05085451

Hope it helps,

David

[iomare · Accepted solution]

Hi,

You have only one slot for RAM. Task manager might see two slots because you probably have 2048MB of onboard memory (soldered to motherboard) and the one slot offers the only expansion capabilities.

You can see this in service manual on page 1

http://h10032.www1.hp.com/ctg/Manual/c05085451

Hope it helps,

David

[ACC7]

Is this slot supports 16gb of RAM?