10-10-2019 01:44 PM
HI, i have a HP 15-BS089NA and the left mouse button on the touchpad seems to have lost is spring. when taking the cover off, the plastic piece that keeps the tension in place is broke. does anyone no the replacement part i need for it ?
10-13-2019 11:16 AM - edited 10-13-2019 11:18 AM
Thank you for posting on HP Support Community.
This sounds like hardware related issue with the touchpad.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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