rj-45 port damages connector clip on cable

[LaptopLucy]

When removing the ethernet cable from the rj-45 port on the laptop 15t-dw300, the clip on the connector piece gets damaged.

For security purposes, we connect and disconnect the ethernet cable at the end of each session.

Does anyone else have this problem? I wonder if users think that the rj-45 port is not holding the cable in when it is actually the connector clip on the end of the cable is damaged!

Would HP kindly replace the 6 damaged ethernet cables?

Would HP kindly send me a laptop with an rj-45 port that does not damage the cable clip? 

(we cannot be without the machine for any period of time)

Thanks everyone!

[RickMtl]

Save yourself aggravation and get an inexpensive USB hub that have an ethernet connector build in.

Depending on the number of ports on the hub, you can get these for $15-30US.

I have several myself and they are amazing tools to keep in your toolkit

[LaptopLucy]

Thanks @RickMtl - that is a great idea. Both of the USB-A ports are in use, but will try the USB-C to ethernet. Found one on NewEgg for $7 with free shipping! Not sure about any added latency using it for symmetrical multi-machine network music performance that requires lowest latency possible. Thanks again! 

[RickMtl]

Hi @LaptopLucy,

Don't buy one that is too cheap.  Those are older models.  I use mine for larger SD card too.  The older ones won't ready the newer SD card (32G+) and watch out for the USB ports, most are USB 2.0 on the cheaper models.  I bought a 7 in 1 and and even better 11 in out.  These have HDMI, VGA, ethernet, PD (power delivery - ie can charge another device).  Watch out for video ports too, they are not all created equal, some say USB-C but are not video compatible.

I wouldn't spend less than $35 US on a model, get one with PD and all USB 3 ports, plus one that can add 1-2 extra monitors to your laptop.

Good luck

[LaptopLucy]

You were spot on @RickMtl - the cheapo adapter is trash. Worked once and and the payload was about a third of what it should be, then wouldn't connect again! Lesson learned. I will have to save up for a better one unless HP steps up to help. Don't worry - I am being facetious! Thanks for your advice.