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‎11-30-2020 07:34 AM

HP Recommended

i have had a laptop for 2 years and the left-hand hinge on the lid/screen has ceased to the point it broke the casing and prised open the casing I have tried to loosen it by opening and shutting but it is now at the point i am reluctant to move the lid one way or the other i spoke to a young lad next door he said he had one went the same i feel this is hp design falt and has anyone experienced this and did they get a good response from hp

1 REPLY 1

‎12-01-2020 12:08 PM

HP Recommended

Hi @ROGER1952,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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