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faizm Tutor
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HP Recommended

scrolling not working

HP X3500 wireless mouse
Microsoft Windows 10 (64-bit)

only after few weeks after purchasing it.. the scroll button is now malfunctioning....

i dont know how to contact hp for warranty... it doesnt show up in the product list on hp site

3 REPLIES
Regents Professor Regents Professor
Regents Professor
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scrolling not working

Could you please tell us from which country did you purchase the wireless mouse from ?

 

and

 

Are you using this product in the same country as you purchased it from ?

 

Regards,

KNRK

I work for HP

I am an HP Employee
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faizm Tutor
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scrolling not working

both India ....
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Regents Professor Regents Professor
Regents Professor
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scrolling not working

Please private message your phone number, email address, HP mouse serial number, product number & previous HP case numbers if any to HP India Facebook page

 

Or

 

You could email all these details together to their mailbox at hpsupport.in@hp.com so they can reach out to assist you directly at the earliest ?

 

I am sure we would get this issue address as soon as possible

 

#HPExpertDay

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
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