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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)
Hello,
  I purchased laptop on 28 october 2024.P. The seeler gave me old laptop FROM DECEMBER 2023 DATE laptop is active when I checked on HP website as active and its' warranty expired now. Please help me and ask seller to give me new laptop and replace the existing laptop with new one as soon as possible. Kindly let me know how I can raise complain.
 
 
1 REPLY 1
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Hey @AMITESHRAIKWAR

 

Thanks for reaching out! I suggest contacting our phone support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

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