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09-22-2020 02:36 PM
Where can i contact someone from HP support??
Solved! Go to Solution.
Accepted Solutions
09-23-2020 08:23 AM
Welcome to the HP Support Community.
I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
09-22-2020 04:00 PM
@MICHELLEJR wrote:Where can i contact someone from HP support??
Solution
What you describe is perfectly normal.
After the Warranty is expired, no more free support.
You can pay for support -- ask and we can forward a request.
Need Help?
You can ask us - We are not HP Support - we do offer help free of charge.
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09-22-2020 04:50 PM
Thank you so much for your quick response. The thing is that my warranty was extended for 6 months but the status hasnt been changed in my account. Nevertheless they told me It was approved to save the chat as proff and once i needed to send my pc to repair i should only contact them regardless if the warranty status was udated or not.
But i dont know where to contact them anymore since i dont have access to the agent.
09-23-2020 08:23 AM
Welcome to the HP Support Community.
I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee
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