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HP Recommended
SK-2061
Microsoft Windows 8.1 (32-bit)

i lost my reciever piece for my mouse and keyboard is there a way to get replacement.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @kaniff,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the wireless dongle for mouse and keyboard. I will be glad to help you.

 

I can not find any part number, so it is not a replaceable part.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

1 REPLY 1
HP Recommended

Hi @kaniff,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the wireless dongle for mouse and keyboard. I will be glad to help you.

 

I can not find any part number, so it is not a replaceable part.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.