ce4tin Honor Student
Honor Student
2 1 0 0
Message 1 of 4
86
Flag Post
HP Recommended

sleekbook win10 battery driver

sleekbook m6-k015dx
Microsoft Windows 10 (64-bit)

After upgrading from win8 to win10 no battery is detected. Since this is not a win10 supported device, are there any third party drivers that will help?After upgrading from win8 to win10 no battery is detected. Since this is not a win10 supported device, are there any third party drivers that will help?

3 REPLIES 3
HP Support Agent
HP Support Agent
13943 13859 781 901
Message 2 of 4
61
Flag Post
HP Recommended

sleekbook win10 battery driver

@ce4tin

 

Welcome to HP forums.

 

Uninstall the battery drivers from the device manager.

  1. Press Windows Key + X to open Win + X menu. Now choose Device Manager from the list.
    Laptop battery not charging Hp
  2. Now click Batteries in the Device Manager window.
  3. Next, you should right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall from the context menu.
    Laptop battery plugged in not charging
  4. Click Uninstall to confirm.
    Dell laptop battery not charging but laptop works with power adaptor

Restart the computer and it should automatically install the drivers

You can also update all other drivers using HP Support Assistant:- Click here

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
ce4tin Honor Student
Honor Student
2 1 0 0
Message 3 of 4
57
Flag Post
HP Recommended

sleekbook win10 battery driver

Thanks. Unfortunately, that had no effect. Also, HPSA has no driver update for this product since Win8.1. FWIW, UEFI doesn't detect the battery either.

Reply
0 Kudos
HP Support Agent
HP Support Agent
13943 13859 781 901
Message 4 of 4
43
Flag Post
HP Recommended

sleekbook win10 battery driver

@ce4tin

 

Since you installed Windows 10, and there are no software or drivers available for this PC, you might have to rely on generic windows drivers(Windows update).

If you want you can revert back to the original operating system that was shipped with the PC.

I request you to talk to HP support to order a set of recovery media for his PC

They might have multiple options to help you with this.

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation