I saw on the community where @ Jim Cruz gave some trouble shooting steps:
Press the power button and ten tap the f2 key
choose f10 key to enter the BIOS
Use the system configuration tab. Disable USB charging & press the f10 key to save the changes & boot into windows.
Could someone please give these same instructions to someone who has no computer savy at all? Example, what power button? Is this turning the computer off or on. When I press the f2 key the lights dim on the keyboard. Please help. Thank you, I really need to do this procedure, I was told it would fix my problem.
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