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‎05-22-2024 06:31 PM

HP Recommended
Product: HP Stream 14-cb164wm Laptop PC

Noticed keyboard bulging when I grabbed my son's laptop to clear out previous school year data. took off back cover and as suspected, the battery is very swollen. This little laptop is very lightly used for my son's school work when at home. Still like new. Says it's out of warranty. Looks very dangerous. Looks to be a common problem on these laptops. 

Category:
1 REPLY 1

‎05-25-2024 08:15 AM

HP Recommended

Hi @ddd12869,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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