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HP ENVY x360 - 15m-cn0012dx
Microsoft Windows 11

Swollen battery on HP envy x360, badly bowed, case is beginning to separate.  Have had no luck speaking with an actual HP person... Anyone know if there is a recall or battery program HP is providing for this issue? Thanks 

1 REPLY 1
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@wdm14 

 

Please use the following Guide

 

                HP Customer Support - Knowledge Base

 

You can check Recall program on the following link. I can't see yours.

 

            https://www.hp.com/au-en/hp-information/recalls.html

 

Regards.

BH
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