• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-30-2020 01:37 PM

HP Recommended
Product: Pavilion Power Laptop > Model 15-cb010ur > ProdID 1ZA84EA#ACB
Operating System: Microsoft Windows 10 (64-bit)

Which battery model is suitable for my laptop?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2020 02:22 PM

HP Recommended

@Xalyf 

 

Its specs, it uses 4-cell, 70 Wh Li-ion:

 

             https://support.hp.com/au-en/document/c05573512

 

Manual for the series, page 19, item (19) says its part # is  917724-855

 

           http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Part is N/A from HP part store

 

           https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

Please try

 

         https://www.newegg.com/p/1B4-07Y6-00048

 

Or use part # and search in your sountry

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-30-2020 02:22 PM

HP Recommended

@Xalyf 

 

Its specs, it uses 4-cell, 70 Wh Li-ion:

 

             https://support.hp.com/au-en/document/c05573512

 

Manual for the series, page 19, item (19) says its part # is  917724-855

 

           http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Part is N/A from HP part store

 

           https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

Please try

 

         https://www.newegg.com/p/1B4-07Y6-00048

 

Or use part # and search in your sountry

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.