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Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 1 of 3 (94 Views)

the selected boot device is load to failed / Smart Check Passed and Short DST Failed

Product Name: pavilion 15 notebook pc \
Operating System: Microsoft Windows 10 (64-bit)

While run diagnostic got error

 

Smart check : Passed

Short DST : Failed

 

Failure id : - 9*******- 7**** -M*********-6***********

Product Id: K*********

 

Hard Drive : 1

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Posts: 27,071
Member Since: ‎11-12-2008
Message 2 of 3 (86 Views)

Re: the selected boot device is load to failed / Smart Check Passed and Short DST Failed

This means the hard drive needs to be replaced. Post the full model number and we can provide the Manual and other help. 

Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 3 of 3 (45 Views)

Re: the selected boot device is load to failed / Smart Check Passed and Short DST Failed

Hi Team , 

 

Model - Hp Pavilion 15 Notebook PC

 

Product Number - K8u18PAMaCJ

 

Also my laptop was working fine , by chance a empty coffee mug fall down on hard disk and after that i received below message.

 

"the selected boot device is load to failed. Press Enter to Continue "

 

Also cant we unplug or replug the Hard Disk , it might hard disk got unmounted.....IMG-20170424-WA0000 (1).jpgIMG-20170424-WA0000.jpg

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