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‎12-17-2022 10:44 PM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

My laptop hits 100 degrees while gaming. Is that a big problem? What should I do?

Category:
3 REPLIES 3

‎12-18-2022 02:30 AM

HP Recommended

Hello @senithnim 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we dive deeper ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3) Please report back

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‎12-18-2022 05:16 AM - edited ‎12-18-2022 05:21 AM

HP Recommended

2.pngScreenshot 2022-12-18 174534.png

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‎12-18-2022 02:17 PM

HP Recommended

Hello @senithnim 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.10 Rev.A14.2 MBAug 24, 2022Download

Fix and enhancements:
- Provides improved system stability.
- Provides enhanced security. NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. 

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.A3.0 MBSep 1, 2022Download

Intel High-Definition (HD) Graphics Driver

30.0.101.2079 Rev.B660.1 MBSep 1, 2022Download

NVIDIA Graphics Driver

30.0.15.1339 Rev.A1019.7 MBSep 1, 2022Download

 

(6) Restart Windows

(7) Test your notebook

(8) Please report back

Was this reply helpful? Yes No
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