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‎08-18-2022 04:34 AM

HP Recommended
Product: HP Pavilion g4-1305au Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

today i upgraded my laptop ram 6 gb from 2 gb but in my system only 3 gb usable why?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2022 05:06 AM

HP Recommended

Because you have a 32 bit operating system. It can only address a bit less than 4 gigs and some of yours is taken up by integrated video, so 3 useable. You would have to wipe the 32 bit version of Windows and install a 64 bit version to use any more memory. 

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1 REPLY 1

‎08-18-2022 05:06 AM

HP Recommended

Because you have a 32 bit operating system. It can only address a bit less than 4 gigs and some of yours is taken up by integrated video, so 3 useable. You would have to wipe the 32 bit version of Windows and install a 64 bit version to use any more memory. 

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