• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-06-2024 08:23 PM

HP Recommended

 

 I have a HP ProBook 650 G2 Notebook  and need to upgrade my tpm from 1.2 to 2.0 but i already windows 11 but yet I cant seem to be able to upgrade the tpm

Category:
1 REPLY 1

‎09-06-2024 09:40 PM

HP Recommended

The notebook does not support a TPM firmware upgrade to 2.0.

 

You have to have a Probook 650 G3 to upgrade the TPM chip to 2.0.

 

Only the notebooks listed at the link below support such an upgrade.

 

HP Desktops, Notebooks, and Workstations - HP TPM Configuration Utility With Windows 10 Anniversary ...

 

Your notebook's processor doesn't meet Microsoft's minimum W11 hardware requirements of an 8th generation core or newer processor, so even if you could update the TPM firmware to 2.0, it would not make any difference,

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.